Senior Account Manager

As Senior Account Manager, you will have the following responsibilities.

Job Description

• Manage the team to handle all commercial aspects of assigned portfolio of customer accounts
• Responsible for team budget planning and keep track of all related issues.
• Provide strong support to customers in order handling and work with operation teams in order delivery.
• Maintain high customer satisfaction by working with operation team, for example, to meet the target of on-time delivery and quality, etc.
• Achieve the sales revenue target, for example, to ensure it can meet the company’ budget targets, customer’s forecast and orders.
• Ensure financial health on each account by monitoring its profitability, inventory levels, credit exposure and payments and formulate the action plans to drive for any necessary improvements
• Collaborate with Quote team on new projects and follow up the customer’s RFQ.
• Develop the long-term account strategy to drive the business growth.

Job Requirements

• At least 10 years’ experience in customer account management, preferably in electronic manufacturing industry.
• Proficiency in English and Chinese, including Mandarin.
• Grasp on commercial details.
• Ability to prepare and review MSA and propose the solutions to senior management.
• Ability to understand associated account rights and obligations based on executed MSA.
• Familiar with INCOTERM, payment terms, profitability concepts, such as VAM / GP / NP, particular in MSA.

If you think this post is just right for you, please email your CV to careers@seasongroup.com 

Post date: 25 March 2021