Quality Manager

Job Responsibilities

  • Drive continual improvement in the Season Business Excellence process throughout the organization.
  • Drive continual quality improvement through the Quality Management System. Influence and drive resources to resolve customer quality issues, escalating issues as necessary.
  • Identify strategic directions and actions to drive improvement in quality performance, and to meet increasing customer expectations.
  • Identify and eliminate process variations resulting in external and internal failures through 8-D corrective action, Six Sigma, LEAN tools, and other Quality Management System tools and processes.
  • Responsible for quality engineering which provides maintenance of line support, and quality plan deployment.
  • Drive continual process improvement.
  • Ensure that processes needed for the quality management system are established, implemented and maintained.
  • Report to top management on the performance of the quality management system and any needs for improvement.
  • Responsible for overseeing all quality assessments including from customers, internal, and outside agencies.
  • Ensure the promotion of awareness of customer requirements throughout the organization.
  • Get involved in the training strategy building for the whole Mexico business.
  • Developing and delivering talent development solutions that meet organization and business needs
  • Optimizing training processes based on people experience and efficiency.
  • Selecting and managing resources, including working with both internal employees and training vendors to develop and deliver training
  • Help to build culture integration/learning culture in the organization as needed.
  • Any other activities or support assigned by your manager or supervisor
  • Contribute to the workplace safety and health improvement for the employees, as well as environmental protection, by adhering to the company’s Environmental, Health and Safety policies and procedures.


  • Minimum of 10 years working experiences in manufacturing industry; 5 years working experiences as Quality Manager
  • Black belt is preferred
  • Strong problem solving skills
  • 8-D, Root Cause Analysis experience
  • ISO 9001:2015 and IATF
  • Experience in creation and implementation new workflow instructions, other support service documentation
  • Proficient in Kaizen and Lean Manufacturing techniques.
  • Proficient in Microsoft Office (word, outlook, excel)
  • Strong communication skills (verbal, written and presentation)
  • Experience teaching, coaching, and/or facilitating in a professional environment, for internal employees and clients
  • Fluent in English and Spanish

Please email your CV to – careers.smx@seasongroup.com